Last Updated: 2025/04/04
This Privacy Policy describes how Filsshops ("we", "us", or "our") collects, uses, shares, and protects your personal information when you visit or use our website [www.filsshops.com], mobile application, or any of our services (collectively, the "Platform").
By accessing or using the Platform, you consent to the practices described in this policy.
This Platform is owned and operated by NEXUS GLOBAL GROUP FZC LLC, a company licensed in the Emirate of Ajman – Ajman New Business Center, License No.: 26289974888.
We may collect the following categories of information:
Name, email address, phone number, and delivery address.
Payment and billing details.
Account credentials (username, password).
Communications with us (e.g., support requests, reviews).
Device data (browser type, IP address, OS).
Usage data (pages visited, time on site, clicks).
Location data (if enabled on your device).
We may receive information about you from:
Payment gateways.
Delivery partners.
Social media services (if you link your account).
We use your information to:
Process your orders and manage your account.
Communicate with you (support, order updates, promotions).
Improve the Platform, services, and user experience.
Prevent fraud and ensure security.
Comply with legal obligations.
We do not sell your personal data. We may share your data with:
Service providers: payment processors, logistics, marketing.
Sellers: when you purchase from a third-party seller on our Platform.
Legal authorities: if required by law or to protect rights.
Business partners: only with your consent.
Depending on your location, you may have the right to:
Access or request a copy of your personal data.
Correct or delete your data.
Withdraw consent or object to data processing.
Opt out of marketing emails (via unsubscribe link).
We use cookies and similar technologies to:
Recognize returning users.
Personalize content.
Analyze traffic and performance.
You can manage cookie preferences in your browser settings.
We implement appropriate security measures to protect your data.
However, no method of transmission over the internet is 100% secure.
We retain your data only as long as necessary for the purposes stated in this policy or as required by law.
Our services are not intended for children under the legal purchasing age in their country.
We do not knowingly collect data from children.
Your data may be stored or processed outside of the UAE.
We ensure any such transfers comply with applicable data protection laws.
We may update this Privacy Policy from time to time.
We encourage you to review it periodically. Continued use of our services means you accept the changes.
If you have questions about this Privacy Policy or your data, please contact us:
📞 +971 (04) 5616814
🌐 www.filsshops.com
✉️ Or via the contact form on our website.
